Business Details
31 Years
experience
Counselling and Support Services in London
Established in 1995, we are a voluntary organisation based in London, dedicated to providing holistic and culturally sensitive counselling and support services. Our mission is to empower individuals affected by domestic violence, mental health challenges, and substance misuse, enabling them to lead safer, healthier lives. With over three decades of experience, we specialise in addressing the unique needs of diverse linguistic, cultural, and religious communities across London. Our services are needs-led, developed in response to local community issues, and delivered through community engagement and satellite services. We prioritise accessibility, offering free and confidential support to overcome barriers such as language, cultural stigma, and social isolation. Our multidisciplinary team delivers frontline services, including crisis intervention, housing support, and peer-led programmes, tailored to individuals from vulnerable backgrounds.We collaborate with statutory and voluntary partners to ensure comprehensive care, focusing on long-term recovery and resilience-building. Our commitment to cultural competence is reflected in projects like Awaaz, Tamil Mental Health Counselling, and Casa, which address specific community needs. We operate across multiple London boroughs, including Ealing, Harrow, and Hounslow, and provide outreach to national and international clients. Through continuous evaluation and community feedback, we strive to enhance our services, ensuring they remain relevant and impactful for those we serve.
Services
Domestic Abuse Support
Mental Health Counselling
Substance Misuse Support
Housing Support
Peer Support Groups
Details
- Year established: 1995
Highlights and features
- We have 30 years of experience delivering culturally specific support across London.
- Our services are tailored to address the unique needs of Black, Asian, and Minority Ethnic communities.
- We offer free, confidential counselling and housing support for vulnerable individuals.
- Our multidisciplinary team includes specialists in domestic abuse, mental health, and substance misuse.
- We operate across 12 London boroughs, ensuring accessible support for diverse populations.
What people say
Culturally competent support
Free confidential services
Dedicated multilingual staff
Effective crisis intervention
Community-focused programmes
Services
Domestic Abuse Support
We provide culturally competent counselling, crisis intervention, and housing support for survivors of domestic abuse. Our services include group therapy, advocacy, and resettlement assistance for BME women and children. With projects like Casa and DV Aftercare Recovery, we focus on long-term recovery and empowerment through trauma-informed care.
Mental Health Counselling
Our culturally appropriate mental health services cater to adults and young people across London. Through projects like S.T.E.P.S and Tamil Mental Health Counselling, we address depression, anxiety, and PTSD using evidence-based therapies. We prioritise accessibility for underserved communities through multilingual support and community outreach.
Substance Misuse Support
We offer free, confidential support for individuals struggling with substance misuse, including relapse prevention and recovery planning. Our Jasmine Project provides targeted assistance for women in Ealing, combining counselling with housing advice to address co-occurring mental health issues and domestic abuse.
Housing Support
Our Floating Support teams in Ealing and Harrow help prevent homelessness through tenancy sustainment services. We assist clients with budgeting, benefits claims, and housing applications, focusing on vulnerable groups including those with disabilities, domestic abuse survivors, and individuals with complex needs.
Peer Support Groups
We facilitate peer-led support through drop-in centres in Hounslow and Ealing, offering safe spaces for individuals with mental health challenges. Our Star Centre and S.T.E.P.S programmes promote social inclusion and resilience-building through structured activities and community engagement initiatives.
Questions
Which London boroughs do you operate in?
We provide services in Ealing, Brent, Harrow, Hounslow, Hillingdon, Kingston, Richmond, Wandsworth, Barnet, Kensington & Chelsea, Westminster, Hammersmith and Fulham, and Merton.
What types of support do you offer?
We offer individual counselling, group therapy, housing support, domestic abuse advocacy, mental health services, substance misuse programmes, and peer support initiatives.
How quickly will I receive an appointment?
After referral, we aim to contact you within two weeks to schedule an initial assessment for our services.
Are your services confidential?
Yes, all our counselling and support services are completely free and confidential, including for substance misuse and domestic abuse cases.
Do you support non-English speakers?
We provide culturally specific services for Black, Asian, and Minority Ethnic communities, including multilingual support and culturally adapted therapy programmes.
