Business Details
32 Years
experience
Emergency
services
Trusted Counselling Services in Wales
Established in 1994, Medra Counselling Services has been dedicated to providing bilingual, confidential counselling solutions tailored to both public and private sector employees. Our team of professionally trained practitioners operates across a wide geographical area, ensuring clients receive support in locations convenient to them. We specialise in addressing stress, anxiety, workplace bullying, and relationship difficulties through flexible telephone and face-to-face sessions. Our services align with the standards of the British Association of Counsellors and Psychotherapists (BACP), ensuring ethical and effective care.We prioritise timely intervention to help individuals maintain workplace productivity while improving personal well-being. Our partnership with the Welsh Government's In-Work Support Service demonstrates our commitment to accessible mental health support. Employers benefit from our expertise in meeting duty-of-care obligations while fostering healthier work environments. With decades of experience, we combine practical counselling with strategic organisational insights to address both individual and systemic challenges. Our 24-hour helpline and adaptable service delivery model reflect our dedication to client-centric care.
Services
Stress Counselling
Anxiety Support
Workplace Bullying
Bereavement Counselling
Relationship Issues
Details
- Year established: 1994
Highlights and features
- We offer bilingual Welsh/English counselling services
- Our 24-hour support helpline ensures continuous accessibility
- All counsellors adhere to BACP professional standards
- Flexible delivery across client-chosen locations
- Proven track record supporting Welsh SMEs since 1994
Associations and certifications
- British Association of Counsellors and Psychotherapists (BACP)
What people say
Rapid response
Exceptional counsellor
Saved my life
Valuable service
Positive mindset
Services
Stress Counselling
Our stress counselling service helps clients identify and manage workplace and personal stress triggers. Through evidence-based techniques, we equip individuals with coping strategies to improve work-life balance. Clients learn to recognise early warning signs and implement preventative measures, maintaining both professional productivity and personal well-being.
Anxiety Support
Specialised anxiety support addresses panic attacks, phobias, and generalised anxiety disorders. Our practitioners use cognitive behavioural approaches tailored to individual needs. Sessions focus on building resilience and restoring confidence through structured therapeutic interventions, helping clients regain control over daily activities and professional responsibilities.
Workplace Bullying
Workplace bullying counselling provides safe space for employees to process experiences and develop coping strategies. We help clients navigate organisational challenges while maintaining professional boundaries. Our approach focuses on restoring workplace confidence and improving interpersonal dynamics through practical solutions.
Bereavement Counselling
Bereavement services support individuals through loss-related emotional challenges. Our practitioners guide clients through the grieving process while accommodating cultural and personal differences. We help maintain workplace functionality during difficult periods through compassionate, structured therapeutic support.
Relationship Issues
Relationship counselling addresses personal and professional relationship breakdowns. We help clients develop communication skills and conflict resolution strategies. Sessions focus on understanding relationship patterns and implementing positive changes to improve both personal connections and workplace interactions.
Questions
How can I access Medra's counselling services?
Contact your employer to check if they provide Medra services. If self-referring through the In-Work Support Service, call 01745 336442 or use our online referral form.
Is Medra's counselling confidential?
All sessions maintain strict confidentiality within professional ethical guidelines, ensuring safe and private therapeutic environments for all clients.
What issues can Medra counsellors help with?
Our practitioners address stress, anxiety, workplace bullying, relationship difficulties, bereavement, and other personal or professional challenges affecting well-being.
Are services available for small businesses?
Yes, we specialise in supporting SMEs across Wales through the Welsh Government-funded In-Work Support Service for employee mental health.
Is 24-hour support available?
Our 24/7 helpline (0800 132 737) provides continuous access to advice and support for urgent mental health concerns.