Business Details
19 Years
experience
Professional Counselling Services in Eastbourne
Listening-to-you is a dedicated counselling service based in Eastbourne, established to provide professional support for individuals navigating life's challenges. Founded by Tory Macdonald, a qualified and accredited counsellor with over 15 years of experience since 2007, the practice specialises in addressing depression, anxiety, relationship issues, grief, and teenage mental health concerns. Tory holds Fellow status with the ACCPH (Accredited Counsellors, Coaches, Psychotherapists & Hypnotherapists) and maintains Public Liability Insurance and DBS Certification, ensuring adherence to professional standards. The service offers face-to-face consultations at multiple locations in Eastbourne, including the Eastbourne Clinic of Natural Medicine, as well as remote sessions via phone or video. With a focus on creating safe, non-judgmental spaces, Listening-to-you provides tailored counselling for adults, students, and young adults, including specialised support for Highly Sensitive People (HSP) and those affected by cancer through partnerships with CLIC Sargent.Tory's extensive experience includes 12 years as a school counsellor at Willingdon Community School and ongoing student counselling at St Catherine's College. The practice also contributes to community wellbeing through volunteer work at St Saviour's Eastbourne Community Wellbeing Caf. Sessions are priced transparently, with flexible options for face-to-face, walk-and-talk, and remote consultations. Listening-to-you prioritises confidentiality and accessibility, offering reduced rates for students and low-income individuals while maintaining rigorous professional ethics. The service's commitment to continuous learning is reflected in Tory's completion of advanced certifications in mental health, emotional regulation, and child psychology, ensuring clients receive evidence-based support tailored to their unique needs.
Services
Depression Counselling
Anxiety Support
Relationship Guidance
Teenage Mental Health
Grief Counselling
LGBTQ+ Support
Highly Sensitive People (HSP) Therapy
Student Counselling
Remote Consultations
Wellbeing Coaching
Details
- Year established: 2007
Highlights and features
- Over 15 years of experience since 2007 in mental health counselling
- Fellow status with ACCPH professional accreditation body
- DBS-certified and insured practitioner
- Specialised support for Highly Sensitive People (HSP)
- Flexible session formats including remote consultations
Associations and certifications
- ACCPH (Accredited Counsellors, Coaches, Psychotherapists & Hypnotherapists)
What people say
Reassuring and confidence building
Safe professional confidante
Helped overcome lifetime anxiety
Improved self-esteem and confidence
Effective remote sessions
Services
Depression Counselling
Specialised therapy addressing persistent low mood and depressive symptoms through evidence-based techniques. Sessions focus on identifying negative thought patterns, developing coping strategies, and restoring emotional wellbeing. Clients receive personalised support to navigate life challenges contributing to depression, with measurable improvements reported in testimonials.
Anxiety Support
Targeted interventions for anxiety disorders including panic attacks and generalised anxiety. The approach combines cognitive behavioural techniques with mindfulness practices to help clients manage symptoms effectively. Particular emphasis on exam stress and social anxiety, with flexible session formats accommodating acute anxiety presentations.
Teenage Mental Health
Specialised support for adolescents dealing with self-harm, academic pressure, and identity issues. Services include school-based counselling at Eastbourne institutions and tailored sessions addressing social media pressures. The counsellor has 12 years' experience in educational settings and collaborates with safeguarding professionals when required.
Relationship Guidance
Therapeutic support for relationship challenges including marriage guidance and family dynamics. Sessions help clients improve communication, resolve conflicts, and rebuild trust. The practice accommodates both individual and joint sessions with flexible pricing for family/couples consultations.
Highly Sensitive People (HSP) Therapy
Specialised counselling for individuals with high sensory processing sensitivity, based on Dr Elaine Aron's research framework. The approach helps clients manage overstimulation, build self-esteem, and develop coping mechanisms for daily challenges while recognising the positive aspects of heightened sensitivity.
People
Tory Macdonald
Counsellor & Founder
Accredited counsellor with 15+ years' experience since 2007, holding Fellow status with ACCPH. Specialises in mental health, teenage counselling, and HSP therapy. Provides services at Eastbourne schools and community wellbeing initiatives while maintaining private practice.
Questions
What types of counselling services do you offer?
We provide depression counselling, anxiety support, relationship guidance, teenage mental health services, and specialised therapy for Highly Sensitive People (HSP).
Are sessions available remotely?
Yes, we offer video consultations via Microsoft Teams or WhatsApp, as well as telephone sessions for clients preferring remote support.
What are your cancellation policies?
Sessions cancelled within 48 hours of the appointment time are chargeable at the full rate to maintain scheduling integrity.
Do you work with educational institutions?
Yes, we've provided student counselling at Eastbourne schools since 2011, including Willingdon Community School and St Catherine's College.
What qualifications do you hold?
Our counsellor holds advanced certifications in mental health, emotional regulation, and child psychology, with Fellow status from ACCPH since 2021.
