Business Details
Professional Counselling in Hitchin
Tilehouse Counselling is a charitable organisation dedicated to providing professional counselling services for adults and young people aged 13+. Established to support residents in Hitchin and surrounding areas, we operate under the ethical framework of the British Association of Counselling and Psychotherapy (BACP). Our team of qualified counsellors employs integrative methodologies, including psychodynamic, person-centred, and cognitive behavioural approaches, to address emotional and psychological challenges. We prioritise accessibility, offering wheelchair-friendly facilities and flexible appointment times. Our services are available on a sliding scale based on income, ensuring support is accessible to those in need.With rigorous counsellor selection and ongoing professional development, we maintain high standards of care. We also incorporate creative play techniques for younger clients, fostering a safe and supportive environment. Our commitment to confidentiality and client-centred care has positively impacted countless individuals, enabling them to navigate personal difficulties and achieve improved wellbeing. As a registered charity, we rely on grants, client contributions, and fundraising to sustain our services. Our transparent processes and dedication to quality assurance ensure clients receive reliable, ethical support tailored to their unique needs.
Services
Adult Counselling
Young People's Counselling
Crisis Support
Play Therapy
Wheelchair-Accessible Sessions
Highlights and features
- We are a BACP-accredited charity with rigorous counsellor selection.
- Our counsellors use evidence-based, integrative therapeutic approaches.
- Wheelchair-accessible facilities and flexible daytime/evening appointments.
- Sliding-scale fees based on income for greater accessibility.
- Specialised play therapy techniques for young clients aged 13+.
Associations and certifications
- British Association of Counselling and Psychotherapy (BACP)
What people say
Amazing counsellor
Helped me so much
Gentle probing
Listening skills
Second to none
Services
Adult Counselling
Professional counselling for adults facing emotional or psychological challenges. Our BACP-accredited counsellors use integrative approaches to address anxiety, depression, and life transitions. Sessions are available on a sliding scale based on income, ensuring accessible support for residents in Hitchin and surrounding areas.
Young People's Counselling
Specialised counselling for ages 13+. Combines talk therapy and creative play techniques to address issues like self-esteem, family dynamics, and academic stress. Counsellors are trained in adolescent development, providing a safe space for young clients to explore emotions and build resilience through evidence-based practices.
Crisis Support
Referral-based crisis support for urgent mental health needs. While we do not offer 24/7 emergency services, we provide guidance to local organisations that can assist with immediate mental health crises. Our team helps clients connect with appropriate resources for stabilisation and ongoing care.
Play Therapy
Therapeutic approach using play to help young clients express emotions non-verbally. Certified counsellors utilise art, games, and storytelling to address trauma, behavioural issues, or emotional distress. This method is particularly effective for clients aged 13+ who may struggle with traditional talk therapy.
Wheelchair-Accessible Sessions
Fully accessible counselling rooms designed for clients with mobility needs. Our Hitchin centre ensures physical accessibility without compromising privacy or comfort. This service reflects our commitment to inclusivity, allowing all individuals to receive therapy in a welcoming, barrier-free environment.
Questions
What counselling services do you offer?
We provide adult counselling, young people's counselling (ages 13+), and crisis support referrals. Sessions use integrative approaches tailored to individual needs, with counsellors trained in psychodynamic, person-centred, and CBT methodologies.
How much do your services cost?
Our initial consultation costs £20. Ongoing sessions operate on a sliding scale based on income, with charitable rates for those earning under £45,000 annually and full fees for higher incomes.
Are your counsellors qualified?
All counsellors hold Diploma-level qualifications, are BACP-accredited, and adhere to the BACP Ethical Framework. They receive ongoing training in psychodynamic, person-centred, and play therapy techniques.
Do you offer evening appointments?
Yes, we provide daytime and evening sessions Monday to Thursday (9:00 AM–8:00 PM) to accommodate working individuals and students.
How do I join the waiting list?
Complete our online form to join the waiting list. When availability arises, we'll contact you to schedule an initial consultation and discuss matching with a suitable counsellor.
