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Business Details
17 Years
experience
Expert Counselling & Therapy Services in Bridgnorth
Established in 2009, Step By Step is a professional mental health practice based in Bridgnorth, Shropshire. Our services span counselling, psychotherapy, Cognitive Behavioural Therapy (CBT), EMDR Therapy, bereavement counselling, advanced hypnotherapy, and holistic therapies. With over 11 years of experience, we provide tailored support for adults, teenagers, couples, and families, combining evidence-based techniques with compassionate care. Our practice is accredited by leading industry bodies, including the BACP, GHSC, and CNHC, and we collaborate with local GPs and private healthcare providers.

We offer flexible session formats, including face-to-face, online, and telephone therapy, to accommodate diverse client needs. Our therapy spaces are situated in a tranquil countryside setting, fostering a safe and confidential environment for healing. We are committed to continuous professional development and have received recognition as the Best Counselling and Hypnotherapy Programmes Provider in Shropshire. Our approach integrates personal experience with professional expertise to deliver ethical, client-centred care that prioritises long-term wellbeing.
Services
Counselling Psychotherapy CBT EMDR Therapy Bereavement Counselling Hypnotherapy Holistic Therapies Online Therapy Telephone Therapy Reiki Healing
Details
  • Year established: 2009
Highlights and features
  • We offer 11+ years of experience in person-centred and integrative therapy approaches.
  • Our therapists hold accreditations with leading bodies including BACP and CNHC.
  • Flexible therapy formats: face-to-face, online, and telephone sessions available.
  • Tailored treatment plans combining CBT, EMDR, hypnotherapy, and holistic techniques.
  • Recognised as Shropshire's Best Counselling and Hypnotherapy Provider in 2024.
Associations and certifications
  • BACP
  • GHSC
  • GHR
  • CNHC
  • UKRF
  • Bupa
  • AXA PPP Healthcare
  • Vitality Health
  • Allianz Worldwide Healthcare
  • Healix Health Services
  • Healthcode Private Practice Register
What people say
Best Counselling Provider Effective therapy Professional and empathetic Flexible hours Personalised approach
Services
Counselling
Our counselling services provide a safe space for individuals to explore emotional challenges through structured therapeutic conversations. Utilising person-centred and integrative approaches, we address anxiety, depression, relationship issues, and life transitions. Sessions focus on building self-awareness and developing coping strategies tailored to each client's unique needs.
EMDR Therapy
EMDR (Eye Movement Desensitisation and Reprocessing) helps process traumatic memories through guided bilateral stimulation. This evidence-based therapy effectively treats PTSD, phobias, and trauma-related disorders by reprocessing distressing experiences to reduce their psychological impact and promote emotional healing.
Hypnotherapy
Clinical hypnotherapy uses guided relaxation and focused attention to access subconscious patterns. Effective for anxiety management, habit change, and confidence building, our sessions incorporate therapeutic suggestions tailored to specific goals like smoking cessation, weight management, or stress reduction.
Holistic Therapies
Our holistic therapies combine Reiki healing, crystal therapy, and guided meditation to promote mind-body balance. These complementary treatments reduce stress, enhance energy flow, and support emotional wellbeing through non-invasive techniques that work alongside traditional therapeutic approaches.
Online Therapy
Accessible therapy delivered via secure video calls or telephone sessions. This flexible option maintains therapeutic effectiveness while removing geographical barriers, allowing clients to receive CBT, counselling, or hypnotherapy from their preferred location with the same professional standards as in-person sessions.
People
Jen Brown
Person-Centred/Humanistic & Integrative Counsellor
Jen Brown is an experienced therapist with 11+ years in counselling, psychotherapy, and hypnotherapy. She holds advanced qualifications in CBT, EMDR, and holistic therapies, and is accredited by BACP, GHSC, and CNHC. Her client-centred approach combines professional expertise with personal empathy to deliver transformative mental health support.
Questions
What therapy options are available for anxiety management?
We offer CBT, EMDR Therapy, and hypnotherapy specifically tailored for anxiety management, with structured programmes addressing general anxiety, panic attacks, and stress-related conditions.
Can I access therapy remotely if I live outside Bridgnorth?
Yes, we provide online therapy via Zoom, Skype, or FaceTime for clients in Shrewsbury, Telford, Ludlow, and surrounding areas, maintaining the same therapeutic quality as in-person sessions.
Are your therapists accredited by professional bodies?
Our lead therapist holds accreditations with BACP, GHSC, GHR, CNHC, and UKRF, and is registered with major healthcare providers including Bupa and AXA PPP Healthcare.
What are your session fees and payment options?
Individual therapy sessions start at £80 online and £85 face-to-face. We accept cash, cheque, Bacs, and PayPal, with concessionary rates available for eligible clients.
Do you offer therapy for couples and families?
Yes, we provide relationship therapy for couples starting at £100 online and £105 face-to-face, plus family therapy sessions from £120 online and £125 in-person.
What holistic therapies complement your counselling services?
Our holistic therapies include Reiki Healing, Reiki Crystal Healing, and guided meditation sessions, which can be integrated with traditional counselling to enhance overall wellbeing.