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Business Details
29 Years
experience
Professional Counselling Services in Burnley
Established in 1997, Freeflow Counselling Service has served Burnley and surrounding areas for over 25 years, providing professional therapeutic support as a registered charity. Our team of qualified counsellors adheres to the British Association for Counselling & Psychotherapy (BACP) code of ethics, offering a safe, confidential space for individuals and couples. With expertise in anxiety, depression, trauma, and relationship issues, we combine ethical practice and practical experience to empower clients through challenging life circumstances.

Our services include individual counselling, couples therapy, school-based mental health support, and employee well-being programmes, delivered through face-to-face sessions and telephone assessments. We maintain transparency through donation-based pricing for individual sessions while ensuring accessibility through flexible appointment times, including limited Saturday availability.
Services
Individual Counselling Couples Therapy School Mental Health Mindfulness Workshops Employee Well-being Telephone Assessments Play Therapy Trauma Support Anxiety Management Grief Counselling
Details
  • Year established: 1997
Highlights and features
  • 25 years of specialist counselling experience in Burnley since 1997
  • BACP-registered counsellors with DBS clearance and safeguarding training
  • Free individual sessions with flexible donation-based pricing
  • Tailored school mental health programmes available across Lancashire
  • Face-to-face appointments available Monday-Saturday with limited evening slots
Associations and certifications
  • British Association for Counselling & Psychotherapy (BACP)
Services
Individual Counselling
Free confidential therapy sessions for adults dealing with anxiety, depression, trauma, or life transitions. Qualified counsellors provide non-judgmental support through structured weekly sessions. Donation-based pricing ensures accessibility while maintaining professional standards.
Couples Counselling
Specialist relationship support addressing communication issues, conflict resolution, and emotional connection. Sessions priced at 35-45 hourly with flexible weekday availability. Counsellors trained in partnership dynamics and conflict mediation techniques.
School Mental Health
Tailored mental health programmes for primary and secondary schools across Lancashire. Includes play therapy, anxiety workshops, and staff well-being training. Delivered during term time with competitive institutional pricing available.
Mindfulness Workshops
Six-week mindfulness-based anxiety management courses held weekly. Currently postponed due to lockdown restrictions. Combines cognitive behavioural techniques with relaxation practices to improve emotional regulation and stress management.
Telephone Assessments
Initial assessment sessions conducted via phone for accessibility during lockdown periods. Available Wednesdays and Fridays with callback service for prospective clients. Helps determine suitability for ongoing face-to-face counselling.
People
Edel McGinn
Chief Executive Officer
Edel McGinn leads Freeflow Counselling Service with over 25 years' experience in mental health provision. Committed to accessible therapy, she oversees service development while maintaining ethical standards through BACP compliance. Her leadership ensures community-focused support across Lancashire.
Questions
Are counselling sessions free?
Individual sessions are free with suggested donations of £3.50-£10.00. Couples counselling costs £35-£45 hourly. No charges for telephone assessments.
Are services available during lockdown?
Face-to-face sessions continue with safety measures. School services and telephone assessments remain available. Mindfulness groups postponed until further notice.
What issues can counsellors help with?
Our team supports anxiety, depression, trauma, relationship issues, self-harm, bereavement, and work-related stress through tailored therapeutic approaches.
Do you offer school mental health programmes?
Yes, we provide play therapy, anxiety workshops, and staff well-being training for schools across Lancashire at competitive institutional rates.