Time to Talk West Berkshire

We are a dedicated charity providing emotional and psychological wellbeing support services for young people aged 11-25 and parents across West Berkshire. Established in 1986, our organisation delivers quality-controlled counselling, supported online programmes, and community outreach activities, all aligned with the British Association for Counselling and Psychotherapy's Ethical Framework. Our BACP-accredited counselling services operate across 16 locations, offering over 8,000 sessions annually to address diverse challenges including bereavement, family breakdown, anxiety, and gender dysphoria. We maintain strict confidentiality while ensuring early intervention through assessments completed within two weeks of referral. Our innovative approach combines face-to-face, telephone, and online support via Teams, complemented by digital self-help platforms with dedicated supporter guidance.

The Young Ambassadors programme actively involves service users in shaping our future direction while reducing mental health stigma through community engagement initiatives. We specialise in one-to-one counselling without charging service users, maintaining accessibility through charitable donations and community partnerships. Our governance framework includes comprehensive safeguarding policies, equality and diversity commitments, and transparent financial reporting available through our annual accounts. We work collaboratively with schools, colleges, and GP practices to expand our reach while maintaining rigorous GDPR compliance in all client interactions.